Porto Airport was again considered the best in Europe in the category 5-15 million passengers, according to the Airports Council International (ACI).
Porto airport repeats thus the victory in the category in 2016, the year he was also considered the third best European airport (more than two million passengers).
Moreover, the “Francisco Sá Carneiro” has accumulated premiums AIC. The announcement is now the 12th in 13 years.
The distinction happens in the Airport Service Quality Survey (ASQ), the world’s leading program for benchmarking in the evaluation of passenger satisfaction, which brings together hundreds of surveys of thousands in dozens of countries, an assessment of 34 indicators, including the services provided by airports the level of care, waiting times, courtesy of the staff, cleanliness of the facility and comfort.
“It was with pride that we learned that once again been chosen by our guests as one of the best airports in Europe (…), consolidating Porto Airport at the highest levels of international excellence,” commented Thierry Ligonnière, CEO of ANA, said in a statement issued by the airport manager.
Last year the Porto airport reached 11.9 million passengers, an increase of 10.7% over 2017.
The director of the Porto Airport, Fernando Vieira, he added, in turn, that the distinctions such as the one now known are the “result of the ongoing commitment of our teams, and as such, is immensely proud to realize that we can continue to grow maintaining the quality we seek to achieve. ”
The Airports Council International (ACI) is the only worldwide professional association of airport operators and represents more than 646 members operating in 1960 airports in 176 countries.
Source: Transportes & Negócios